Help in the App
Most account tasks can be done directly in the InTheBlk app under Profile: turning on two-step verification, disconnecting a bank, deleting your financial data, and deleting your account.
Privacy Requests
Use this form to ask for a copy of your data, a correction, a deletion, or to ask a privacy question. We confirm the request comes from the account holder before acting, and respond within 30 days.
Security Concerns
If you believe your account or data has been accessed without your permission, change your password, confirm two-step verification is on, and contact us through this page. If you believe you have found a security vulnerability, report it the same way and do not access data that is not yours.
Never Share
- Online-banking usernames or passwords — InTheBlk never asks for them.
- Full account or routing numbers.
- Social Security numbers.
- Text-message verification codes — InTheBlk staff will never ask for one.